Delivery

Delivery Locations:
- SkinSouq.ae offers delivery across the UAE.
- Shipping to remote or non-serviceable areas may involve additional charges or delays.
Shipping Timelines:
- Standard delivery: 3–5 business days within the UAE.
- Oman delivery: 5–7 business days.
- Expedited shipping options are available at an additional cost.
Shipping Charges:
- Shipping charges vary based on order value, delivery location, and chosen shipping method.
- Orders above AED 100 qualify for free standard shipping within the UAE.
Order Tracking:
- Once an order is dispatched, customers will receive a tracking number to monitor shipment progress.
Undelivered Orders:
- If a package is undeliverable due to incorrect address details or failed delivery attempts, additional shipping fees may apply for re-dispatch.

Return

Eligibility for Returns:
- Products can be returned within 7 days of delivery if they meet the following criteria:
  - Unused and in their original packaging.
  - Accompanied by the original invoice or proof of purchase.
- Certain items such as opened skincare products, personal hygiene products, or sale items are not eligible for returns due to health and safety reasons.
Return Process:
- Customers must initiate a return request by contacting our customer service team at info@skinsouq.ae or via WhatsApp.
- Once approved, the product must be shipped to the return address provided by SkinSouq.ae. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
Refund Policy:
- Refunds will be processed once the returned product is inspected and approved.
- Refunds will be issued to the original payment method within 7–10 business days.
- In case of cash-on-delivery orders, refunds will be made via bank transfer or store credit.
Damaged or Incorrect Items:
- If a product is delivered in damaged condition or an incorrect item is received, customers must report the issue within 48 hours of delivery.
- SkinSouq.ae will arrange for replacement or refund, including covering return shipping costs.

Help

For any questions or concerns, please contact:
Email: info@skinsouq.ae
WhatsApp:+971 50 520 3085

Free and Fast

Shopping for above 100 AED

100%

Guaranteed
Satisfaction

Cosrx Advanced Snail 96 Mucin Power Essence is the light- weight essence which absorbs into skin fast to give skin natural glow from the inside. This essence is created from nutritious, low-stimulation filtered snail mucin to keep your skin moisturized and illuminated all day. The snail secretion filtrate present in it deliver rich nourishment through quick absorption. Sodium hyaluronate present in it provides plumping and soothing care & infuses hydration. The essence targets dull, rough, dry & dehydrated skin. It helps to get rid off the dark spots & scars. The formula is free from artificial dyes, fragrances, mineral & essential oils.